Let's Discuss Your Pet's Needs
Whether you have questions about our services, want to schedule a consultation, or need guidance on which option suits your pet best, we're here to help.
Whether you have questions about our services, want to schedule a consultation, or need guidance on which option suits your pet best, we're here to help.
We welcome visitors to tour our space and meet our team. Seeing where your pet will be cared for often helps owners feel confident in their choice.
Drop-ins are welcome during business hours, though we recommend calling ahead if you'd like a guided tour or want to speak with a specific specialist.
147 Riverside Boulevard
Melbourne VIC 3004
Australia
We maintain consistent hours to ensure our team has adequate time to prepare between appointments and deliver the level of care we're known for.
Monday – Friday: 8:00 AM – 6:30 PM
Saturday: 9:00 AM – 4:00 PM
Sunday: Closed
We're closed on major public holidays. Emergency contacts for existing clients are provided after your first appointment.
For booking inquiries, questions about our services, or general information, email us and we'll respond within one business day.
Do you offer emergency services?
We provide scheduled appointments only. For veterinary emergencies, contact your local emergency animal hospital.
What if my pet has special needs?
Let us know during booking. We regularly work with anxious pets, senior animals, and those with medical conditions.
Can I stay during the appointment?
Absolutely. Some owners prefer to stay, others drop off and return. We adapt to what works best for you and your pet.
Book your first session and experience the difference specialized pet care makes.
Book an Appointment